Volkswagen diesel recall plan in the works

VW to present recall plan in coming days

VW launches information website for US diesel customers

Volkswagen is planning to recall some 11 million diesel vehicles fitted with emissions-cheating software, Reuters reports. The company was given an Oct. 7 deadline by German authorities to present a plan detailing how it will make approximately 2.8 million cars in Germany compliant, though that 2.8 million figure is just the tip of the iceberg. Almost 500,000 vehicles in the U.S. also possess the software as part of the EA 189 diesel engine; the 2.0-liter TDI powerplant.

New VW CEO Matthias Mueller told a closed-door meeting of about 1,000 top managers that the company will start to recall the affected cars in the next few days, though he did not say how the fix will be implemented.

VW has also not indicated at this point how the fix will affect the fuel economy and the performance of the cars. Refit methods will likely be different depending on market, since the diesel engines may be compliant in some of the regulatory jurisdictions where the cars were sold new.

“We are facing a long trudge and a lot of hard work,” Mueller said during the meeting on Monday. “We will only be able to make progress in steps and there will be setbacks.”

In all, Volkswagen AG will have the task of rectifying 5 million cars from the VW brand, 2.1 million Audi vehicles, 1.2 million Skoda cars, 700,000 Seat cars, and another 1.8 million light commercial vehicles.

Volkswagen has launched an information website for customers in the U.S. that seeks to answer the most common questions about the upcoming recall and the diesel crisis at large, and has a detailed listing of the cars affected. The company is planning on launching similar websites in other markets where the cars with the pertinent diesel engines were sold.

“Volkswagen is committed to finding a remedy as soon as possible,” a message from VW U.S. CEO Michael Horn read in part on the new diesel information website. “We want to assure customers and owners of these models that their automobiles are safe to drive, and we are working to develop a remedy that will meet the expectations of the government agencies.”

“Owners of these vehicles do not need to take any action at this time. Once we have information regarding a remedy, consumers will be notified.”

“We understand that owners of the cars affected by the emissions compliance issues are upset. We ask our valued customers for their patience as we address this issue as quickly as we can.”

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